Service Status

@ 5:26:41 CDT

DSL
 
No Known Issues
WIRELESS
 
Service Outage
08/31 00:00
NE HOU
08/31 17:00

We are currectly experiancing an outage that is affecting our Bay Ridge Microcell. Field personnel are currently enroute to replace equipment and restore service.
 
Service Issue
08/14 00:00
North West Houston Area
TBA

We are experiencing an interference issue in the New Waverly/Willis Area. This issue will cause intermittent service for most customers in the area. This is being caused by a competitor in the area illegally amplifying the signals on their equipment. We have tried negotiating with the company, but are not getting any co-operation. We have filed a complaint with the FCC on the issue. Unfortunately, We have not reached a resolution on this complaint as of yet. We are waiting on info from the FCC regarding their investigation into the complaint. Therefore, we do not currently have an ETA on a resolution. We apologize any inconveniences caused by this issue & on the delays with having this resolved. We will keep this site updated with information on the issue.
DIALUP
 
No Known Issues
EMAIL
 
No Known Issues
WEBHOSTING
 
No Known Issues
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Mailing Address P.O. Box 690753, Houston, TX 77269-0753
Corporate Directory (713) 968-2500
Sales, Billing & Support (800) Be.A.Geek
(800) 232-4335
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Open alerts/maint events at 5:26:41 CDT

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